RVNU Company
Privacy Policy
Effective Date: January 01, 2024
Last Updated: September 14, 2026
At RVNU Company (“Company,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us through our websites, landing pages, forms, text messaging programs, and related digital services (collectively, the “Site” and “Services”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, communicate with us, or use our Services.
1. Information We Collect
We may collect the following types of information:
Personal Information You Voluntarily Provide
When you fill out a form, subscribe to a newsletter, register for an event, request information, schedule an appointment, communicate with us by phone, email, or text message, or otherwise contact us, we may collect:
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Name
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Email address
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Phone number
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Mailing address
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Property information
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Buying, selling, investing, or wellness interests
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Appointment or scheduling information
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Communications you send to us
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Any other information you choose to provide
Automatically Collected Information
When you visit our Site, we may automatically collect certain technical information, including:
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IP address
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Browser type
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Device type
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Pages visited
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Time spent on pages
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Referring website
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Cookies and usage data
2. How We Use Your Information
We may use your information to:
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Respond to inquiries and provide customer service
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Confirm appointments
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Send appointment reminders
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Notify clients of schedule updates or important changes
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Communicate with you regarding real estate services, listings, purchases, sales, consultations, events, or other services you have requested
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Send newsletters, updates, and marketing communications when you have agreed to receive them
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Provide information about real estate, design, investment, events, products, or services
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Improve our website, services, communications, and user experience
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Analyze website traffic and usage trends
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Maintain business and client records
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Comply with legal and regulatory obligations
We will use your personal information only for legitimate business purposes, to provide services you have requested, to communicate with you as authorized, or as otherwise permitted or required by law.
3. Sharing of Information
We do not sell your personal information.
Data will not be sold or shared with third parties for promotional or marketing purposes.
In particular, mobile phone information, SMS opt-in data, and consent to receive text messages will not be sold or shared with third parties or affiliates for their own promotional or marketing purposes.
We may share information with trusted service providers only as necessary to operate our business, website, communications systems, and services, including:
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Website hosting providers
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CRM and communication platforms
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Email and SMS service providers
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Scheduling and event platforms
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Analytics providers
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Service providers assisting with business operations and communications
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Professional advisors, legal counsel, or regulatory bodies when required
These service providers may access personal information only as necessary to perform services on our behalf and are not authorized to use that information for their own promotional or marketing purposes.
We may also disclose information when required by law, regulation, legal process, or to protect our rights, safety, property, or the rights and safety of others.
4. Cookies and Tracking Technologies
Our Site may use cookies, pixels, and similar technologies to improve functionality, understand website usage, analyze performance, and support our communications and marketing efforts.
You can typically modify your browser settings to decline cookies; however, some parts of the Site may not function properly if cookies are disabled.
5. Email and SMS/Text Communications
Email Communications
If you opt in to receive emails from us, we may send you information including newsletters, market updates, event invitations, service information, property information, and other communications.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email.
SMS/Text Messaging
We use SMS/text messaging to communicate with clients and individuals who have provided their mobile phone number and appropriate consent.
SMS messages may be used to:
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Confirm appointments
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Send appointment reminders
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Notify you of schedule updates
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Communicate important changes
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Respond to inquiries
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Provide other service-related communications you have requested or authorized
Message frequency may vary.
Opting Out of SMS Messages
You may cancel the SMS service at any time by replying STOP to a message from us.
After you send STOP, we will send you an SMS message confirming that you have been unsubscribed. After that confirmation, you will no longer receive SMS messages from that messaging program.
If you later wish to receive SMS messages again, you may opt in again in the same manner you originally subscribed or otherwise provide your consent to receive messages.
Getting Help
If you are experiencing issues with our messaging program, you may reply HELP for assistance.
You may also contact us directly at:
Message and Data Rates
Message and data rates may apply to messages sent to you from us and messages you send to us.
Message frequency may vary.
If you have questions about your text messaging or data plan, please contact your wireless provider.
Wireless Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
SMS Privacy
Your mobile phone number, SMS opt-in information, and consent to receive text messages will not be sold or shared with third parties for promotional or marketing purposes.
For additional information regarding how we collect, use, and protect your information, please review this Privacy Policy at:
6. Third-Party Links and Services
Our Site may contain links to third-party websites, applications, platforms, or services.
We are not responsible for the privacy practices, content, security, or policies of those third parties. We encourage you to review the privacy policies and terms of any third-party website or service you use.
7. Data Security
We take reasonable administrative, technical, and physical measures designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.
However, no method of transmission over the Internet, electronic communication, or method of data storage is guaranteed to be 100% secure.
8. Data Retention
We retain personal information for as long as reasonably necessary to:
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Fulfill the purposes described in this Privacy Policy
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Provide requested services
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Maintain appropriate business records
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Comply with legal and regulatory obligations
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Resolve disputes
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Enforce agreements
We may retain certain information for longer periods when required or permitted by law.
9. Your Choices
Depending on applicable law, you may contact us to:
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Request access to your personal information
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Correct or update your personal information
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Ask us to delete certain personal information
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Opt out of marketing communications
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Opt out of SMS communications by replying STOP
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Ask questions about how your information is collected, used, or shared
We will respond to appropriate requests in accordance with applicable law.
10. Children’s Privacy
Our Site and Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, services, or legal requirements.
Changes will be posted on this page, and the Last Updated date at the top of this Privacy Policy will be revised accordingly.
Your continued use of our Site or Services following the posting of an updated Privacy Policy constitutes acknowledgment of the revised policy, where permitted by law.
12. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or how your personal information is handled, please contact us at:
RVNUÂ Company
3237 Platinum NE
Grand Rapids, MI 49525
United States
Email: [email protected]
Phone: 616.262.4692
For assistance specifically related to SMS/text messaging, you may also contact: